Shipping & Packaging Information

Packaging

  • Our acoustical wall and noise barrier panels are packaged and shipped flat on a wooden pallet. The maximum length of the panels is 14 and approx. 60 panels are packed on each pallet (depending on the length of the panel). The panels are placed on the pallet in 4 rows and then vertically stacked.
  • Care is taken while stacking the panels so that there are no scratches on the panels; foam strips are placed between each of the panels at multiple locations to ensure that the panels do not rub against each other. The panels once stacked are shrink-wrapped and then bound by steel bands on all sides to ensure that the panels do not move.
  • Computerized packing slips indicating the length of the panels, number of panels and other information are attached to the panels before shrink wrapping. These packing slips are visible to visual inspection.
  • The pallets are loaded on a flat bed truck side by side (in some cases a box truck may be used).  The pallets are not loaded on top of each other as they might damage the panels on the lower pallet while in transport.
  • The pallets, once loaded, are tarped with water resistant material to ensure that the panels reach the destination safely.

Receiving

Upon arrival of the panels at the jobsite, the contractor is responsible for inspecting the shipment for damage, shortages etc. If damage or shortage is observed, a claim must be filed with the carrier at once, and the delivery documents must be noted. If there is concealed damage or shortage the carrier and the company must be notified immediately. Photographs of the damaged components in their original packages will be needed in submitting the claim.  Claims must be submitted within 72 hours of delivery.

Unloading

We recommend using a fork lift for unloading the pallets from the truck. The maximum pallet weight is approximately 4,800 pounds.

Storage

  • As the panels will usually be installed within a few weeks of receipt, care should be taken to store them at convenient locations to minimize handling during erection.
  • The shrink wrapping should be removed only at the time of installation of the panels.
  • The pallets should be stored reasonably level, but slightly sloped to allow for drainage.
  • The pallets should not be stacked one over the other.
  • If the panels need to be stored for a longer period of time, they should be stored and protected in a covered, dry location that provides for good air circulation, is shielded from direct sun light and is free from the effects of corrosive environments.